Privacy Policy
Sheth Heart Clinic | Dr. Kulin Sheth
Senior Interventional Cardiologist
Website: www.drkulinsheth.com | Effective Date: 23 May 2026
At Sheth Heart Clinic, operated by Dr. Kulin Sheth (Senior Interventional Cardiologist), we are committed to protecting your privacy and handling your personal and health information with the highest standards of confidentiality. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.drkulinsheth.com or interact with our clinic.
By using this Website or availing our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
Full name, age, and gender
Contact details: mobile number, email address, residential address
Medical history, symptoms, and health queries submitted via contact forms or WhatsApp
Appointment booking details and preferred consultation timings
Feedback and testimonials (if provided voluntarily)
1.2 Information Collected Automatically
IP address and browser type
Pages visited, time spent on Website, and click-through behavior
Device type and operating system
Referring URLs and search keywords that led you to our Website
Cookies and similar tracking technologies (see Section 6)
1.3 Information from Third Parties
We may receive limited information when you interact with our profiles on Google My Business, Facebook, Instagram, or other platforms where Sheth Heart Clinic maintains a presence.
2. How We Use Your Information
We use the information collected for the following purposes:
To respond to your inquiries, appointment requests, and medical queries
To provide, manage, and improve our cardiac care services
To send appointment confirmations, reminders, and follow-up communications
To personalize your experience on the Website
To analyze website usage trends and improve our online presence
To comply with applicable medical and legal regulations in India
To run targeted digital marketing campaigns (Google Ads, Meta Ads) to reach patients who may benefit from our services
To send health awareness content, newsletters, or promotional information (only where you have opted in)
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Affiliated Healthcare Providers: With Apollo CVHF Heart Institute, Narayan Multispeciality Hospital, or other empanelled hospitals for coordinating your cardiac treatment or procedures, with your knowledge.
Service Providers: With trusted third-party vendors (website hosting, analytics, CRM tools, email service providers) who process data on our behalf under confidentiality agreements.
Legal Requirements: When disclosure is required by law, court order, or governmental authority under Indian law.
Medical Emergencies: In life-threatening situations where disclosure is necessary to protect your health or safety.
Any sharing of health-related information is done in strict compliance with applicable medical ethics guidelines and Indian data protection regulations.
4. Data Retention
We retain personal and medical information for as long as necessary to provide services and comply with legal obligations. Medical records are retained in accordance with the guidelines issued by the Medical Council of India and applicable state health regulations. Upon request, we will delete or anonymize non-medical personal data, subject to legal retention requirements.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure HTTPS encryption for all data transmitted through this Website
Restricted access to patient information (authorized clinic staff only)
Regular security audits of our Website and digital systems
Password-protected databases and administrative panels
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
This Website uses cookies and similar tracking technologies to enhance your browsing experience and support our marketing efforts. Types of cookies we use:
Essential Cookies: Required for the Website to function properly (e.g., session management).
Analytics Cookies: Google Analytics to understand visitor behavior and improve the Website.
Marketing Cookies: Google Ads and Meta Pixel to track conversions and deliver relevant advertisements to potential patients.
Preference Cookies: To remember your preferences for future visits.
You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of this Website. By continuing to use our Website, you consent to our use of cookies as described in this policy.
7. Google Ads & Remarketing
As part of our digital marketing activities, we use Google Ads, Google Analytics, and Google Tag Manager. These tools may use cookies to serve relevant advertisements to individuals who have previously visited our Website (remarketing). You can opt out of personalized advertising by visiting Google’s Ad Settings at adssettings.google.com or by visiting www.aboutads.info.
We are committed to running ethical healthcare marketing campaigns that comply with Google’s Healthcare & Medicines Advertising Policy.
8. Your Rights
As a user and patient, you have the following rights regarding your personal information:
Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Deletion: Request deletion of your personal information, subject to legal obligations.
Right to Opt-Out: Unsubscribe from marketing communications at any time.
Right to Withdraw Consent: Withdraw consent for data processing at any time (note: this may affect our ability to serve you).
To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within a reasonable timeframe.
9. Children’s Privacy
This Website is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt action to delete such information.
For pediatric cardiac consultations, parental or guardian consent is required before any information is collected or processed.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Continued use of this Website after changes are posted constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Clinic Name: Sheth Heart Clinic
Doctor: Dr. Kulin Sheth, Senior Interventional Cardiologist
Location: Ahmedabad, Gujarat, India
Website: www.drkulinsheth.com
Contact: As listed on the Website contact page
Associated Hospitals: Apollo CVHF Heart Institute | Narayan Multispeciality Hospital